WOOD SPLITTERS DIRECT A U.S. DIRECT LLC COMPANY HAS THE RIGHT TO REFUSE ANY ORDER OF ANY TYPE FOR WHATEVER REASON.
Shipping is included on all products in the lower Continental United States. Please see individual manufacture policies for shipping(including anything outside of the lower 48 states), returns and warranties. Sorry no sales outside North America.
Please contact us for shipping quotes to Alaska, Hawaii or Canada.
The Mini Splitter is warranted to be free from defects for the lifetime of the product. The hydraulics carry a 6 month factory warranty. If your unit fails within 6 months, & should need repairs, we will gladly pay for all parts and shipping. After the first 6 months, the product will be replaced or repaired with shipping being that of the customers responsibility. If the Mini Splitter breaks or fails, while splitting logs we will replace or send out the necessary parts to make it right. This warranty is voided in the event that The Mini Splitter is used for any other purpose for which it was designed. All American Log Splitters Inc. cannot accept responsibility or liability for repairs not made by our qualified technicians. For warranty issues please contact the customer service number that came with your splitter or feel free to contact us so we can put you in touch with the right department. For returns regardless if shipping was free or included, all actual shipping charges are non refundable.
Sorry only shipping to the lower 48 states at this time.
Pow'R'Kraft provides a warranty to the Original Purchaser that its product is free from defects in material under normal use and service for a period of two(2) years from the date the product is purchased. Warranty is void if product has been disassembled by unauthorized personnel. The following will be needed for any claim:
- Written Explanation of reason for claim
- If it is a damage claim, pictures may be required
A representative will review the information provided for the claim. Once a claim has been reviewed you will be contacted either by phone or email. After claim approval you will be given a Claim Authorization Number (CAN#). If this is a damage or lost claim the parts or replacement will be mailed out with in 1-2 business days. If this is a return, customer is responsible for all aspects of returning the product. COD's/Collect Shipments will be refused and sent back. Please get prior authorization before any returns so proper credit can be made. For returns regardless if shipping was free or included, all actual shipping charges are non refundable.
RS Log Splitters 12, 16, 20, 25, 30 Ton Gas and Electric Log Splitters including 3Pt and Skid Steer Attachments
Please contact us for shipping quotes to Alaska, Hawaii or Canada.
The warranty period is 1 year. The warranty covers all parts 100%. The warranty does not cover customer abuse. Return / Refund Policy: If unit is returned within 7 days from date of receipt, a full refund or credit towards a different machine will be honored if unit has not been used. If unit has been used and would like to return within the 7 day period, please contact us. Any cost of returns will be the responsibility of the customer including actual shipping costs to ship to you. These units are delivered via Semi Truck and will require you to provide assistance removing the log splitter from the truck. All orders are charged and executed on your credit card at the time you place your order. Orders can take anywhere from 4-21 business days to ship out.
WoodEze Products
Sorry only shipping to the lower 48 states at this time.
Any request to return merchandise will be allowed or disallowed at the discretion of WoodEze. Please call or e-mail us using the form below and request a Return Goods Authorization Number. WITHOUT PRIOR AUTHORIZATION, RETURN MERCHANDISE MAY BE REFUSED WHEN DELIVERED TO OUR WAREHOUSE. All merchandise returned must be shipped freight pre-paid and is subject to a minimum restocking charge of 20%. Please properly package and insure the item so a claim can be filed with the carrier if damage occurs during return shipping. Claims can not be made on items not properly and securely packaged. All returns must be made within 10 days of receiving authorization. All return goods must be in the original packaging and in new re-saleable condition.
No special orders or custom-made products may be returned. Any Free Freight. item returned will have the outbound freight cost deducted from the return total.
PowerHouse Log Splitters
Customer service policy. We stand behind all of our products. One year warranty. Defective items: It is very rare but finished products from the factory can arrive defective, or missing parts. In this case please note that we stock all spare parts, and have product engineers on staff (email) to help resolve any issues. We can replace any missing parts and send by express post free of charge. Defective items that cannot be fixed with parts will be replaced with a brand new item. All products (unless otherwise stated) have a 30-day refund policy if the item is not as described. All returns must be in the original packaging with all accessories and manuals. Refunds will exclude the cost of shipping, handling, gift packaging, or other applicable charges. If you received discounted or free shipping with your offer, the difference between actual shipping costs and costs charged to you will be deducted from the refund amount. If you have any warranty issues please contact sales@powerhouselogsplitters.com.
Iron & Oak Log Splitters & Products
For one year from the date of purchase, Iron & Oak Commercial Products, Inc. will replace for the original purchaser, or repair free of charge, all parts of the Iron & Oak Commercial Products hydraulic log splitter, returned to our factory PREPAID and found upon inspection by us to be faulty, due to defects in materials or workmanship. The warranty shall not apply to any unit which has been overloaded or misused or which has been installed, used, or operated contrary to our instructions, or which has been repaired or altered by anyone other than our authorized representative. We shall not be liable for any contingent liabilities arising out of the improper function of any parts. We make NO WARRANTY with respect to parts NOT of our manufacture, but we will carry out the terms of the warranties of their respective manufacturers.
Before returning any product please e-mail for a return authorization number. Items returned without a return authorization will be refused or subject to a restocking charge. Any item returned can be subject to up to a 25% restocking charge. Wood Splitters Direct is not responsible for any warranty's, claims or returns. If you sign for a delivery and take delivery of a log splitter then you are responsible and accepting the condition of the log splitter. If there is damage during transit it must be noted on the bill of lading or refused. If shipping costs are above and beyond a reasonable cost to certain locations then the customer will have a choice to pay the extra charges for delivery or a prompt refund will be given. Please refer to your individual manufactures warranties and policies and contact them directly for any issue you may have. If you need assistance on locating manufactures please email us we will be glad to assist you.
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